Introduction In today’s B2B markets, most leaders believe they have a demand problem. Pipelines look busy, outreach volumes are high, marketing activity is constant—yet responses are weaker, deal cycles are longer, and buying decisions feel increasingly uncertain.

Trust isn’t “soft.” In B2B markets, trust is a market mechanism—a system that decides who gets questioned, who gets compared, who gets discounted, and who gets approved with minimal friction. The most important competition isn’t for attention or even for budgets. It’s for permission: the right to move through an organization without triggering resistance.