Terms Of Use

Last updated: 19 June 2026

Welcome to GulfLeads.ae.

These Terms of Use explain the rules for accessing our website and using the digital databases and services available through Gulf Leads.

By accessing the website or purchasing a product, you agree to these Terms. If you are purchasing on behalf of a business, you confirm that you are authorised to do so.

1. Our Products

Gulf Leads provides downloadable B2B databases, business contact lists, company information and related digital products.

Depending on the product selected, the information may include:

Contact names and job titles
Company names and industries
Business email addresses
Business telephone or mobile numbers, where available
Company and contact locations
Department, seniority and company-size information
Professional profile links
Other business-related information

The product page or written quotation will explain the coverage, available fields, approximate contact count, update date and price of the product.

2. Using Your Purchased Database

When you purchase a database, you receive a non-exclusive licence to use it for your own lawful business activities.

You may use the database for purposes such as:

B2B sales and business development
Market research
Recruitment and executive search
Partnership and distributor outreach
Event invitations
Account-based marketing
Supplier outreach
Customer relationship management

Your employees and authorised service providers may use the database on your behalf, provided that they keep it secure and follow these Terms.

3. Uses That Are Not Permitted

The database is provided for your own business use and must not be:

Resold, rented or sublicensed
Published or made publicly available
Shared with unrelated companies or third parties
Uploaded to a public directory, marketplace or data-sharing platform
Used to create a competing database or lead-selling service
Used for fraud, harassment, misleading communications or unlawful activities

A separate licence or written permission is required if you wish to redistribute the data or provide it to another organisation for its independent use.

4. Responsible Outreach and GDPR

Our databases are intended for responsible professional and B2B use.

You are responsible for ensuring that your use of the data complies with the privacy, direct-marketing, electronic-communications and anti-spam laws that apply to your organisation and recipients, including GDPR where applicable.

When conducting outreach, you should:

Have an appropriate lawful basis for using the information
Clearly identify yourself and your organisation
Send relevant and professional communications
Provide an easy way for recipients to opt out
Promptly respect unsubscribe and objection requests
Keep appropriate suppression or do-not-contact records
Protect the data from unauthorised access
Correct or remove information when reasonably required

Purchasing a database does not replace your responsibility to follow the rules applicable to your campaign, communication method and recipient location.

Gulf Leads does not provide legal advice. Where necessary, you should obtain guidance for your particular activity or jurisdiction.

5. Data Quality

We take reasonable steps to maintain useful and relevant business information. However, professional information naturally changes over time.

People may change jobs, companies, email addresses, telephone numbers or locations after a database has been updated.

For this reason, we cannot guarantee that every record will remain active, accurate or deliverable indefinitely.

Where a product is described as verified, it means that relevant quality and verification checks were applied during preparation or updating. It does not guarantee that every email will always be delivered or that every contact will respond.

Telephone and mobile numbers are included only where available unless the product description states otherwise.

Customers are encouraged to carry out reasonable checks before beginning a large campaign.

6. Product Counts and Updates

Contact counts shown on product pages reflect the relevant version of the database when the page was updated.

Counts may change slightly when records are refreshed, corrected, enriched or deduplicated. The delivered product will remain materially consistent with the description and coverage of the product purchased.

Your purchase includes the version delivered for your order. Future updates are not automatically included unless stated on the product page or agreed in writing.

7. Orders and Digital Delivery

All products are delivered digitally. No physical shipping is provided.

After successful payment, the purchased product may be:

Sent to the email address provided during checkout
Made available through a download link
Delivered through the website
Shared manually by our team

Please provide a correct email address and check your inbox, spam and promotions folders.

If you experience any delivery problem, contact sales@gulfleads.ae. After verifying the order, we will assist with access or resend the purchased files.

We may review, delay or cancel an order where payment is incomplete, unauthorised activity is suspected, incorrect pricing was displayed or the intended use appears unlawful.

8. Prices and Payments

Prices are displayed in the currency shown on the product page, quotation or payment page.

Additional charges imposed by banks, card issuers, payment providers or currency-conversion services are outside our control.

Special offers and discounts may be changed or withdrawn before an order is completed. Unless stated otherwise, multiple offers cannot be combined.

9. Cancellations and Refunds

Our databases are digital products that may be accessed or delivered immediately after payment.

For this reason, orders are normally non-refundable after the product has been delivered or accessed.

A refund is not normally available because:

The customer changed their mind
The product was not used
A campaign did not produce the expected response
Some contact information changed after the stated update date
The customer’s internal system does not support the advertised file format

We want customers to receive the product they purchased. If there is a genuine delivery issue, incorrect file or material difference from the product description, please contact us. We will review the matter fairly and may resend, correct or replace the affected product as appropriate.

Nothing in these Terms removes any mandatory right that cannot legally be excluded.

10. Campaign Results

Gulf Leads provides business information to support prospecting and outreach.

We cannot guarantee sales, replies, meetings, conversions, placements or other commercial results.

Campaign performance depends on several factors, including targeting, message relevance, sender reputation, technical setup, market conditions and the customer’s outreach practices.

11. Intellectual Property

The Gulf Leads website, branding, product descriptions, database organisation, file structures and original content are protected by applicable intellectual-property laws.

Purchasing a database gives you permission to use it under these Terms. It does not transfer ownership of the database or the underlying intellectual property.

You may link to public pages on GulfLeads.ae, provided that the link is accurate and does not falsely suggest a partnership or endorsement.

12. Website Availability and External Services

We aim to keep the website available and functioning properly, but temporary interruptions may occur because of maintenance, security updates, payment-provider reviews or technical issues outside our control.

The website may contain links to third-party websites or payment services. Those services operate under their own terms and privacy policies.

13. Limitation of Liability

To the extent permitted by applicable law, Gulf Leads will not be responsible for indirect losses arising from:

The customer’s outreach or marketing activities
Improper or unlawful use of the database
Failure to honour an unsubscribe or objection
Unauthorised sharing of the database
Changes to business information after the stated update date
Third-party email, telephone, hosting or payment services
The absence of expected campaign results

Where liability cannot be excluded, the total liability relating to a purchased product will not exceed the amount paid for that product.

Nothing in these Terms limits any responsibility that cannot legally be limited or excluded.

14. Suspension of Access

We may restrict access to the website or terminate a product licence where a database is being:

Resold or redistributed without permission
Used for unlawful activities
Obtained through fraudulent or unauthorised payment
Used in a way that seriously violates these Terms

Where appropriate, we may first contact the customer and provide an opportunity to resolve the issue.

15. Privacy and Cookies

Information collected through the website is handled in accordance with our Privacy Policy.

The website may use cookies for essential functionality, security, analytics, performance and marketing. Where required, optional cookies will be used according to the choices provided through our cookie settings.

The customer’s subsequent use of a purchased database is the customer’s responsibility and may create separate data-protection obligations.

16. Changes to These Terms

We may update these Terms when our products, services, legal requirements or business practices change.

The latest version will be published on this page with an updated date. The version available when an order is placed will normally apply to that purchase.

17. Applicable Law and Disputes

These Terms will be interpreted according to the laws that lawfully apply to the transaction and the parties.

Before beginning formal proceedings, both parties should first make a reasonable effort to resolve the matter through written communication.

Nothing in these Terms removes any mandatory legal right or remedy available to either party.

18. Contact Us

For questions about these Terms, your order or a purchased product, contact:

Email: sales@gulfleads.ae