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Privacy Policy

Last updated: 19 June 2026

 

At Gulf Leads, we respect your privacy and aim to handle personal information responsibly.

This Privacy Policy explains how we collect, use, store and share information when you:

  • Visit GulfLeads.ae

  • Contact our team

  • Create an account

  • Purchase or enquire about a product

  • Subscribe to our communications

  • Appear as a professional contact within one of our B2B databases

 

By using our website, you acknowledge the practices described in this Privacy Policy.

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1. Information We Collect

Information You Provide

When you contact us, create an account or place an order, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Company name

  • Billing information

  • Order and purchase details

  • Messages and customer-support correspondence

  • Marketing preferences

  • Any other information you choose to provide

Payments may be processed by secure third-party payment providers. Gulf Leads does not normally receive or store your complete card or banking credentials.

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Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed

  • Time spent on the website

  • Referring website

  • General location information

  • Cookie and analytics information

This helps us operate the website, understand how it is used and improve the customer experience.

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2. Professional Information in Our B2B Databases

Gulf Leads provides business contact databases designed for professional and B2B use.

Depending on the database, professional information may include:

  • Name

  • Job title

  • Company name

  • Business email address

  • Business telephone or mobile number

  • Department and seniority

  • Industry and company size

  • Business location

  • Professional profile links

  • Other relevant company or professional information

 

This information may be collected from publicly available and lawfully obtained business sources, company websites, professional directories, official records, data providers and research or verification activities.

Our databases focus on professional and business-related information. They are not intended to contain special-category personal information such as health, religious, biometric or similar highly sensitive information.

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3. How We Use Information

We may use personal information to:

  • Operate and maintain GulfLeads.ae

  • Process and deliver orders

  • Manage customer accounts

  • Respond to enquiries and support requests

  • Confirm payments and prevent fraud

  • Maintain and improve our products

  • Verify, update and organise professional information

  • Understand website usage and performance

  • Send relevant service or product communications

  • Share news or offers, subject to your communication preferences

  • Protect our website, customers and business

  • Meet legal, regulatory and accounting requirements

  • Establish, exercise or defend legal claims

We use personal information only for relevant and appropriate purposes.

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4. Our Lawful Bases

Where data-protection law requires a lawful basis, we may rely on:

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Contract

We process information when it is necessary to:

  • Complete a purchase

  • Deliver a product

  • Manage an account

  • Provide requested customer support

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Legitimate Interests

We may process information where it supports a reasonable business purpose and does not unfairly override an individual’s rights.

 

This may include:

  • Maintaining professional B2B databases

  • Providing relevant business intelligence

  • Improving our products and website

  • Preventing fraud and misuse

  • Supporting customer relationships

  • Sending relevant B2B communications where permitted

Professional information is generally processed on the basis of legitimate interests where this is permitted by applicable law.

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Consent

We may rely on consent where it is legally required, including for certain marketing communications or optional cookies.

You may withdraw your consent at any time.

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Legal Obligations

We may process or retain information where necessary to comply with applicable legal, regulatory, tax, accounting or law-enforcement requirements.

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5. How Professional Information Is Provided to Customers

When a customer purchases a Gulf Leads database, relevant professional information is provided under licence for lawful internal business use.

 

Customers may use the information for legitimate activities such as:

  • B2B sales and business development

  • Market research

  • Recruitment

  • Partnership outreach

  • Event invitations

  • Supplier or distributor outreach

  • Account-based marketing

Customers do not receive ownership of the information or an unrestricted right to use it.

 

Customers must follow our Terms of Use and are responsible for:

  • Using the information lawfully

  • Sending relevant and professional communications

  • Clearly identifying themselves

  • Providing an appropriate opt-out method

  • Respecting objections and unsubscribe requests

  • Keeping the information secure

  • Following applicable privacy and marketing laws

 

6. When We Share Information

We may share limited personal information with trusted service providers that help us operate our business, including providers of:

  • Website hosting

  • Ecommerce services

  • Payment processing

  • Email delivery

  • Analytics

  • Cloud storage

  • Customer support

  • Security and fraud prevention

  • Professional advice

These providers receive only the information reasonably necessary to perform their services.

 

We may also disclose information:

  • When required by law or a valid legal request

  • To protect the rights, safety or security of Gulf Leads or others

  • To investigate fraud, misuse or unlawful activity

  • As part of a business transfer, restructuring or acquisition

  • With your permission or at your request

We do not make customer payment information publicly available.

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7. International Data Transfers

Our website, service providers, customers and business operations may be located in different countries.

Where personal information is transferred internationally, we take reasonable steps to protect it and use appropriate safeguards where required by applicable law.

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8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

  • The nature of the information

  • The purpose for which it is used

  • Customer-support requirements

  • Security and fraud-prevention needs

  • Legal, tax and accounting obligations

  • Applicable limitation periods

Professional B2B information may be reviewed, updated, corrected or removed as part of our regular data-maintenance processes.

 

Where someone opts out of marketing, we may retain limited information on a suppression list to help ensure that their preference continues to be respected.

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9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent

  • Request transfer of information you provided

  • Opt out of marketing communications

  • Lodge a complaint with a relevant data-protection authority

These rights may be subject to legal conditions and exceptions.

To make a request, email sales@gulfleads.ae with the subject line Privacy Request.

 

Please include enough information for us to understand and locate the relevant record. We may request reasonable verification before completing a request.

 

We will review and respond to valid requests in accordance with applicable law.

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10. Direct Marketing and Objections

You may unsubscribe from Gulf Leads marketing emails at any time by:

Service messages relating to an order, payment, account or support request may still be sent where necessary.

 

If you are a professional contact listed in one of our databases and you object to the use of your information, contact us with the relevant details.

 

We will review the request and, where appropriate, correct, restrict or remove the information from future database updates.

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11. Cookies

GulfLeads.ae may use cookies and similar technologies to:

  • Keep the website functioning

  • Maintain account and checkout features

  • Remember user preferences

  • Improve security

  • Understand website performance

  • Analyse visitor activity

  • Support relevant marketing

 

Essential cookies may operate automatically because they are required for the website to function.

Where required by applicable law, analytics, advertising and other optional cookies will be used according to the choices provided through our cookie settings.

 

You may also manage cookies through your browser settings. Disabling certain cookies may affect some website features.

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12. Data Security

We use reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Accidental loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

Access to information is limited to people and service providers who reasonably need it.

 

No website, transmission method or storage system can be guaranteed to be completely secure. We therefore encourage customers to protect their account details and downloaded files carefully.

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13. Children’s Privacy

Gulf Leads is intended for businesses and adults.

 

Our website and products are not directed to children, and we do not knowingly collect personal information from children.

 

If you believe that a child has provided information to us, please contact us so that we can review and remove it where appropriate.

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14. External Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, security or privacy practices of those external services.

We recommend reviewing the privacy policy of any third-party website you visit.

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15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, business practices or legal requirements change.

The latest version will be published on this page with an updated date.

We encourage you to review this page periodically.

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16. Contact Us

For questions, privacy requests or concerns about this Privacy Policy, contact:


Email: sales@gulfleads.ae
 

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